PRIVACY POLICY
Last Updated: September 24, 2026
Rare Atelier (“Rare Atelier,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Rare Atelier collects, uses, stores, and protects information when you visit or make a purchase through rarenp.com.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, contact us, or subscribe to our communications, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Order and purchase information
Product preferences and interactions
Information you provide when contacting customer support
Marketing and communication preferences
We may also automatically collect certain technical information when you use our website, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Products viewed
Website interaction data
Referring website or source
Date and time of website visits
2. How We Use Your Information
We may use your information to:
Process and fulfill your orders
Arrange delivery
Process payments
Provide customer support
Communicate with you about your orders
Handle returns and exchanges
Improve our website and products
Understand customer preferences and website usage
Prevent fraud and unauthorized activity
Send promotional emails and updates
Measure the effectiveness of our marketing campaigns
Comply with applicable legal and regulatory requirements
3. Payment Processing — eSewa
Rare Atelier may offer eSewa as a payment method.
When you choose eSewa at checkout, payment information may be processed by eSewa in accordance with its own terms, security practices, and privacy policy. eSewa describes itself as an intermediary/payment gateway that facilitates payments between merchants and customers.
Rare Atelier does not intentionally store complete payment card information or eSewa credentials on its own systems.
For information about how eSewa handles personal information, customers should review eSewa's applicable privacy policy.
4. Cookies & Website Technologies
Rare Atelier may use cookies and similar technologies to:
Keep the website functioning properly
Remember preferences
Understand how visitors interact with our website
Analyze website traffic
Improve website performance
Measure advertising effectiveness
Support marketing and remarketing activities
You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.
5. Meta Advertising
Rare Atelier uses Meta advertising services to promote our products and understand the effectiveness of our advertising campaigns.
Depending on the technologies implemented on our website, Meta may receive information about website visits, product views, purchases, or other interactions for purposes such as advertising measurement, audience creation, and remarketing.
This may involve technologies such as the Meta Pixel or other Meta Business Tools.
Meta's processing of information is governed by Meta's own policies and terms.
You can manage certain advertising preferences through your Meta account and device/browser settings.
6. Email Marketing
If you subscribe to Rare Atelier's email communications or otherwise provide your email address for marketing purposes, we may use it to send:
New collection announcements
Product launches
Drop announcements
Promotions
Special offers
Brand updates
Other marketing communications
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.
Transactional emails relating to orders, payments, shipping, returns, or other necessary services may still be sent where required to fulfill your transaction.
7. Sharing Your Information
Rare Atelier may share relevant information with trusted third-party service providers when necessary to operate our business, including:
Payment providers such as eSewa
Delivery and courier providers
Website and hosting providers
Email marketing providers
Advertising and analytics providers, including Meta
Customer support or technology providers
We only share information where reasonably necessary for the relevant business purpose or where required by applicable law.
We do not sell your personal information to third parties.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
Fulfill orders
Provide customer service
Maintain business and transaction records
Process returns and exchanges
Prevent fraud
Resolve disputes
Comply with legal and regulatory obligations
When information is no longer reasonably required, we may delete or anonymize it.
10. Your Privacy Rights
Subject to applicable law, you may request to:
Access personal information we hold about you
Correct inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of promotional communications
Ask how your information is being used
Certain information may need to be retained where required by law or necessary for legitimate business purposes.
11. Children's Privacy
Rare Atelier's website is intended for customers who are legally able to make purchases.
We do not knowingly collect personal information from children for the purpose of independently completing purchases.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
Rare Atelier is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
13. Changes to This Privacy Policy
Rare Atelier may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable legal requirements.
Any changes will be posted on this page with an updated Last Updated date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact information provided on our website.
Rare Atelier
Nepal
Website: rarenp.com